If you have any difficulties either locating exactly what you are after, problems with an order, or technical issues with the site we’re here to help.

What I Really Would Like Is…

Got your heart set on a particular colour, size, or something more sparkly or in greater quantity than you can find listed on the site? Please let us know of any specific items that you are looking for, and we will be happy to source them for you. Contact us at info@bigbeadlittlebead.com

Where Is My Order?

If you’ve having difficulty ordering or you want to check up on how your order is doing, you can e-mail us at info@bigbeadlittlebead.com. If you find there is a problem with your order when it arrives, then don’t hesitate to let us know so that we can resolve it.

Gremlins In The Machine

If you are having problems using the website, or if there appear to be technical issues, please e-mail info@bigbeadlittlebead.com

General Queries

We really are here to help, so if there is anything that you would like to know, or that we might be able to help with further, then please either e-mail info@bigbeadlittlebead.com at anytime, or call +44 (0)1462 438233 Monday to Friday 9.30am to 5.00pm.